Delete Your Account

This page explains how to request deletion of your Anomalia account and the personal data associated with it. There are two ways to do it — one inside the app, one by email — and both are free. You can also delete only some of your data without closing your account (see Section 3).

1.Delete from inside the app (fastest)

If you can still sign in, this is the quickest route and takes effect immediately:

1. Open Anomalia and sign in with your Google account.
2. Go to the Profile tab.
3. Scroll to the bottom and tap “Delete account” (the small red link).
4. Confirm in the dialog. Your account and data are deleted and you are returned to the sign-in screen.

2.Request deletion by email

If you have uninstalled the app or cannot sign in, email us and we will delete your account for you:

• Send to: hello@anomalia.app
• Subject: Delete my account
• From: the email address linked to your Anomalia account (so we can verify the request).

We acknowledge requests within 7 days and complete them within 30 days, at no cost, in line with our Privacy Policy.

3.Delete only some of your data (keep your account)

You do not have to close your account to remove specific data. If you want us to delete a particular category — for example, your reading history and streak, or your favourites — while keeping your account active, email hello@anomalia.app from the email address linked to your account and tell us which data to remove.

This covers your rights to erasure, rectification, and data portability under the GDPR and CCPA. We acknowledge the request within 7 days and complete it within 30 days, at no cost. See our Privacy Policy (Section 7) for the full list of rights.

4.What gets deleted

When your account is deleted, we permanently remove the following from our active systems:

• Your account record: email address, Google profile name and avatar, and your internal user identifier.
• Your reading history and streak.
• Your favourites (bookmarked mysteries).
• Your push-notification token and notification history.
• Your Firebase Authentication login.

5.What we must retain, and for how long

A small amount of data survives deletion, either because the law requires it or because it is not linked to your identity:

• Subscription and billing records — retained for 7 years from the last transaction, as required by Spanish accounting and tax law (Ley 58/2003, General Tributaria). These are financial records; we never hold your payment-card number (Google Play handles payment).
• Anonymous analytics — product-usage counters that are not linked to your email, name, or user identifier. They expire automatically within 24 months.
• Crash reports — technical diagnostics with personal identifiers stripped out, automatically deleted within 90 days.
• Encrypted backups — residual copies of your data in rotating backups are purged within 90 days of deletion.

6.Questions

If you have any question about deleting your account or data, email hello@anomalia.app. For the full detail of what we collect, why, and your rights (GDPR / CCPA), see our Privacy Policy.